Privacy Policy

1. Introduction

This Privacy Policy explains how Lusitana Labs ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as your name and email address when you submit a contact form.
• Usage data collected automatically, such as pages visited, browser type, and referring URL.
• Cookies and similar technologies used to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services.
• Improve and maintain our website.
• Analyse usage patterns to enhance user experience.
• Comply with legal obligations.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website, provided they agree to keep your information confidential.

5. Cookies

Our website may use cookies to enhance functionality and analyse traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

6. Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy, please contact us at hello@lusitanalabs.com.

11. Data Retention

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, and reporting obligations. When retention is no longer required, we securely delete or anonymise the data.